Support

RiskSpectrum licensees can enter a support agreement. This agreement is valid for one year from the date of entry and is thereafter, unless terminated by the licensee, automatically renewed for a successive twelve-month period.

Updates
Customers holding a support agreement have free access to continuing future updates of the RiskSpectrum application, i.e. such changes that improve the functions inherent in the application.

User support
The support agreement include the right to a user support, either using the e-mail address: support@riskspectrum.com, telephone or fax, in questions regarding the use of RiskSpectrum software.

Discounts

A holder of a support agreement is offered to buy additional copies or upgrade to another program version at a significant discount.

Login to access the support section.

RiskSpectrum licensees with a support agreement have access to the support pages. You can find the Web-Login code (8 characters) in the delivery specification in the box we have delivered RiskSpectrum to you. You use the Web-login code both as "Name" and "Password".